Sending a parcel from a white parcel locker

Sending a package from a blue parcel locker

Sending the parcel from the parcel locker to the recipient’s address by courier

Who to call or write when I need information?

How can I track the parcel?

For how long are the parcel terminals open?

How safe is the Smartpost service? Can somebody with bad intentions get my parcel from the parcel terminal?

Can my spouse/child/mother-in-law get the parcel for me with my code?

Can I return a product using the parcel terminal, if need be?

For how long is my parcel stored in the parcel terminal?

Can I extend the storage time for my parcel?

What should I do upon discovering I have provided the sender incorrect contact information?

What are payment options in Self-Service?

Could the parcel lockers be used for storing items?

Why should I specify my preferred parcel lockers?