About Itella

Itella Estonia is an international logistics company

We are part of Posti Group

Itella Estonia is an international logistics company which forms part of the Finnish-owned Posti Group. We are one of the largest companies of our kind in the region and from the point of view of our clients are increasingly operating as a single company. We offer business clients road, sea and air transport services, an all-inclusive contract logistics service, a courier and express delivery service and a parcel shop service.

400
years of history

6
countries of operations

22 000
employees

200 000
business clients

The most popular logistics brand in Estonia

A number of surveys have shown that Itella is the most preferred logistics brand among Estonians. A 2021 Kantar Emor questionnaire revealed that Estonians enjoy the most positive service experiences when using Smartpost Itella.

• Most positive service experience in Estonia (Kantar Emor, 2021)

• Most popular Estonian logistics brand (DDB Brand Capital, 2021)

• One of Estonia’s most meaningful brands (Idea ‘Meaningful Brands’, 2018)

Our purpose

Responsibly delivering what matters to you – on your terms.

Our vision

To become a modern delivery and fulfillment company with progressive profitability.

Our values

Reliable

We are a transparent partner and employer, and we communicate openly. We keep our promises and take ownership also when the unexpected happens.

Respectful

We take responsibility for our people, planet and that what we do is meaningful. We feel proud of who we are and what we do together. We respect our colleagues, customers and partners.

Progressive

We continuously improve our competencies and business to better serve our customers. We are curious and open for change and want to be a proactive frontrunner.