About Itella
Promotions

Itella Estonia is an international logistics company
We are part of Posti Group
Itella Estonia is an international logistics company which forms part of the Finnish-owned Posti Group. We are one of the largest companies of our kind in the region and from the point of view of our clients are increasingly operating as a single company. We offer business clients road, sea and air transport services, an all-inclusive contract logistics service, a courier and express delivery service and a parcel shop service.
400
years of history
6
countries of operations
22 000
employees
200 000
business clients
The most popular logistics brand in Estonia
A number of surveys have shown that Itella is the most preferred logistics brand among Estonians. A 2021 Kantar Emor questionnaire revealed that Estonians enjoy the most positive service experiences when using Smartpost Itella.
• Most positive service experience in Estonia (Kantar Emor, 2021)
• Most popular Estonian logistics brand (DDB Brand Capital, 2021)
• One of Estonia’s most meaningful brands (Idea ‘Meaningful Brands’, 2018)

Promotions

Our purpose
Responsibly delivering what matters to you – on your terms.

Our vision
To become a modern delivery and fulfillment company with progressive profitability.

Our values
Reliable
We are a transparent partner and employer, and we communicate openly. We keep our promises and take ownership also when the unexpected happens.
Respectful
We take responsibility for our people, planet and that what we do is meaningful. We feel proud of who we are and what we do together. We respect our colleagues, customers and partners.
Progressive
We continuously improve our competencies and business to better serve our customers. We are curious and open for change and want to be a proactive frontrunner.
Superior Customer Experience through excellent Employee Experience

Trust

Transparency

Presence

Flame
Itella Estonia management

Meelike Paalberg
Managing Director
meelike.paalberg@itella.com

Silje Jaakson
Financial Manager
silje.jaakson@itella.com

Triin Parmsoo
Customer Experience Manager
triin.parmsoo@itella.com

Marita Kaidme
HR Manager
marita.kaidme@itella.com

Erich Jeerik
Contract Logistics Director
erich.jeerik@itella.com

Kaja Olek
Business Process Development Manager
kaja.olek@itella.com

Kristel Penu
Product Development Manager
kristel.penu@itella.com

Juta Sepp
Administration Manager
juta.sepp@itella.com

Join Itella
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General information
Itella Estonia OÜ
Loomäe tee 13, 75306, Lehmja küla, Rae vald, Harjumaa, Estonia
Reg nr 10891224
VAT nr EE100799389
Telephone +372 69 90 431
Fax 6990433
estonia@itella.com
Bank information:
SEB Helsinki Branch
IBAN: FI7133010001063452
SWIFT: ESSEFIHX