Who to call or write when I need information?

How long will my package be stored?

How can I select a preferred parcel terminal?

How can I track the parcel?

How can I get my parcel when I am not at home?

How to know when the courier comes?

How am I notified about the arrival of a parcel in Estonia?

How does parcel return work with DHL?

How does parcel return work with GLS?

How does international parcel delivery work?

What should I do upon discovering I have provided the sender incorrect contact information?

What to do if the tracking function shows me that the parcel delivery failed?

What should I do if I have received a DHL parcel that has been damaged?

What should I do if I have received a GLS parcel that has been damaged?

Why has not the courier called yet, although the tracking function shows that they have tried to contact me?

Why am I being sent notifications that my parcel is in Saku, although I ordered it to another address?

Why during its journey the parcel is registered in Finland?

Why was the parcel delivered to a parcel terminal?

Why is stated that the phone number is missing, although I provided it to the sender?

At what times do couriers deliver parcels?

On the shopping cart page, I selected DHL to deliver my parcel. Why is Itella the deliverer?