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How does parcel return work with GLS?

Info & help
How does parcel return work with GLS?
Category: International parcels

There are two options to return a GLS parcel:

1) If you already have a GLS return parcel card “RETURN LABEL- ShopReturnService”, you can return the shipment by registering it in self-service
2) If there is no return label, the sender must be contacted and the return of the parcel must be agreed.