Please update your browser

It looks like your browser isn't supported any more. Please update your browser to get secure and more responsive browsing experience.


Please use one of these browsers:

ItellaItella

Why was the parcel delivered to a parcel terminal?

Info & help
Why was the parcel delivered to a parcel terminal?
Category: DHL

According to the cooperation agreement between DHL and Itella, all international parcels which are suitable for parcel terminals are delivered there. Delivery with courier takes place when it is not possible or reasonable to deliver the parcel to a parcel terminal due to the size of parcel, lack of information provided or location of the addressee.