Please update your browser

It looks like your browser isn't supported any more. Please update your browser to get secure and more responsive browsing experience.

Please use one of these browsers:

Itella

Info & help

Courier

What is a courier service?

At what times do couriers deliver parcels?

How to know when the courier comes?

How can I get my parcel when I am not at home?

Why is that the courier has not called yet, but the tracking function shows that they have tried to contact me?

Why is stated that the phone number is missing, although I provided it to the sender?

What to do if the tracking function shows me that the parcel delivery failed?

What to do if I have received a parcel that has been damaged?