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Smartpost – the most modern, convenient and affordable way to send and receive parcels

Info & help
Smartpost – the most modern, convenient and affordable way to send and receive parcels
Category: Interface tutorials
  • Smartpost parcel terminals are like self-service post offices.
  • Parcel terminals are located in shopping centers that have good access, excellent parking conditions and are open late.
  • If you sell goods online or via mail order, you can send your goods to customers via parcel terminals. It is more affordable, convenient and of higher quality than regular post offices.
  • You can send parcels to your friends and business partners via Smartpost. It is more affordable and convenient than sending by courier, mail or bus.

Sending a parcel is easy:

If you send parcels frequently, it is most convenient to use our e-service. Enter here, join and you can start using all the following business client benefits right away:

  • possibility to send several parcels at the same time
  • possibility to pay by invoice (once a month)
  • possibility to track the location of the parcel in the e-service
  • possibility to use the Collect on Delivery service, i.e. choose Collect on Delivery upon which the parcel will not be handed over to the customer before it is paid for
  • possibility to use the service of returning, i.e. the addressee can return the parcel with the same door code to the parcel terminal within 14 days

Joining is easy and only takes a minute.

Fill out all the required fields and click the Join button. Your username and password will be sent to your email address immediately, so you can start using the parcel terminal service right away.

Please be sure to read the General Terms and Conditions for Services of Itella and the price list beforehand.

  • Free to join
  • The delivery cost is significantly more affordable than that of regular and courier post
  • Possibility to use other additional services: returns, Collect on Delivery and courier collection service
  • Parcel terminals and customer support are open as long as the shop
  • A parcel sent today will arrive tomorrow
  • Parcel terminals are indoors to ensure even temperature all year round
  • Reliable and convenient parcel service all year round!