Your parcels are:

In safe hands – parcels don’t get stained or dropped during sorting, they are distributed only to parcel terminals located indoors or they are handed over to a courier who will deliver them to the client in secure transport packaging.

Delivered rapidly – estimated delivery time is 1 business day to a parcel machine and 1–2 business days to an address. This is not a guaranteed delivery time, but we do our best to ensure that shipments arrive as quickly as possible (see exceptions, also read the General Terms and Conditions)

We distribute parcels and offer customer service seven days a week (see exceptions)

We provide a full logistics service to all online merchants – storage service, assembly and distribution

The 2nd largest network in Estonia: 341 locations

Smartpost is one of the Estonian favorite brands (Kantar Emor researches 2017-2024)

Our customers are very satisfied with our service: Smartpost is a top 5 recommended Estonian company, we have the highest net promoter score and the best self service (NPS) in our field (Kantar Emor NPS Survey 2024)

We are socially responsible and have distinct science-based environmental objectives

over 2900 parcel terminals

over 1500 parcel points

in the Baltics and Finland