A fraud scheme spreading again
There is a fraud scheme spreading which attempts to defraud people via fake links by using the Smartpost Itella name. People are asked to enter their credit card data in order to receive the money. These links are sent in relation to various online sales offers indicating apparent interest regarding a sold productby using both Estonian and foreign telephone numbers.
Smartpost Itella never sends out any such links and never asks for the financial data of its customers. When such messages are received, the police should be involved immediately.
Smartpost only sends messages to its customers via text message and e-mail with the name of the sender always being Smartpost, and therefore any messages received from alternative communications channels such as WhatsApp should be treated with extra care. If a message is received via e-mail, it should always be examined that the domain ends in EE.
When falling victim to this fraud, we recommend filing a recovery claim with the bank in relation to the transaction and immediately closing the credit card. The Police and Border Guard Board has been informed of all the currently identified cases and Smartpost is fully cooperating with the police to catch the criminals.
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