Changes in fuel surcharge counting

Due to the emergency situation in Europe and the consequent extraordinary rise in motor fuel prices since February, we are announcing that we unfortunately need to change the way the fuel surcharge is calculated.

From 14 March, we will review the fuel surcharge rate on a weekly basis, on Mondays, and announce the new rates on our website in the business customer news section and at https://itella.ee/en/business-customer/road-transport-fuel-surcharge/.

From 14 March, we will also apply the fuel surcharge to the parcel machine (incl. Parcel Connect and Smartpost services) and courier services (Smartkuller) and publish the surcharge rates on our website in the business customer news section and at https://itella.ee/en/business-customer/road-transport-fuel-surcharge/. In the case of these services, the fuel surcharge will be applied for business customers to parcels delivered (or returned to sender) from 14 March.

The fuel surcharge rate will continue to be updated weekly instead of the current monthly basis and extended to the parcel machine and courier services until the situation stabilises.


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