Payment link in notifications of arrival of payment-on-delivery packages

Starting from Monday 14 June 2021, packages for which payment is required upon delivery can also be collected from the white Smartpost parcel terminals. In this case, the recipient will be sent an SMS and/or e-mail by Smartpost notifying them of this, which will include a payment link redirecting them to the Estonian Payment Centre. Once their payment has been received, the recipient will be sent another SMS/e-mail with the door code with which they can retrieve their package from the parcel terminal.

This e-mail will be sent from info@smartpost.ee and the SMS from Smartpost.


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