How can Itella make the e-shop merchant’s life easier?

Raivo Roolaid, Director of Warehouse Logistics at Itella Estonia, writes about the e-commerce entrepreneurs’ daily logistics challenges and how to find solutions to them.

Observing the Estonian economy, we might think that commerce is shrinking and people are steering clear of emotional purchases and making rational choices while shopping. Nevertheless, parents, for instance, know how difficult it is to resist buying something for their child in the shop, when the little one either asks for it nicely or demands it by throwing a tantrum. One way to avoid unnecessary expenditure by making rational and well-thought-out purchase decisions is to use the services of e-commerce entrepreneurs. A cheaper price, a convenient purchase process and delivery are often the bonuses.

E-commerce as a whole continues to grow by double-digit percentage points and this creates opportunities for Estonian merchants as well. Once the e-business plan is born or when the business is already underway, every entrepreneur will soon enough encounter the logistics ‘headache’. The following questions and issues that need to be addressed emerge:

  • Where should I store the goods I want to sell?
  • Who keeps track of inventory? How do I know how much I have in stock and when should I order new stock?
  • Who will complete my orders?
  • Is packing goods and fulfilling orders in my living room or garage corner or a tiny rented warehouse box a sustainable practice?
  • Is continuing the delivery of orders (transportation) by myself still a viable option?
  • Maybe using a courier service would be a better solution?
  • Should I deal with warehouse and logistics issues by myself at all? Or should I give this ‘headache’ to a professional e-commerce logistics service (e-fulfilment) provider?

These questions and more arise for many e-merchants who operate in this field daily.

Itella Estonia’s e-shop warehouse logistics service will help you find solutions to these questions. The Itella e-shop logistics solution offers our clients the opportunity to save time and money when using warehouse logistics services and to focus on increasing their company’s sales revenues, development and cooperation activities.

What warehouse logistics solutions does Itella Estonia offer to online merchants?

Itella Estonia has years of broad experience in the field of logistics, having a modern network of warehouses, transport services and a parcel locker network, i.e. last-mile logistics.

We have created three service packages respective of our clients’ business needs: ‘Simple’, ‘Smart’ and ‘Premium’.

All packages include the basic services necessary for e-shop logistics. However, according to the business profile and wishes of e-merchants, Itella can provide additional services as needed, be it product marking, sorting or repackaging.

What package should you choose and what will the price be?

  1. The ‘Simple’ package is especially suitable for businesses where it is possible to receive, store and issue ready-to-sell products from the warehouse without additional operations.
  2. The ‘Smart’ package includes the activities of preparing the products for sale (marking the products with product information labels, including user manuals, etc.), so it is especially befitting of importers of goods and merchants.
  3. The ‘Premium’ package is suitable for merchants with a wide range of products who need various extra services and have a large customer base. This service is a tailored solution, guaranteeing first-class service to the merchant.

The prices are determined according to the service package; however, Itella Estonia prepares an exact price offer for each customer individually.

Why should you entrust the logistics of your e-shop to Itella Estonia?

  • Paperless warehouse operations (using a scanner)
  • Customer-friendly online warehouse software (fast and affordable interface with common e-platforms)
  • Reusable packaging/materials
  • Reusable packaging filler (crushed old cardboard boxes) for safe transport of goods
  • Waste sorting, smart warehouse lighting solution
  • Subject to the customers’ needs, adding product information, processing goods, etc.
  • Modern tools (warehouse equipment)
  • A warehouse that meets the requirements of packaged food merchants
  • Longstanding e-warehouse logistics experience
  • We have our own parcel locker network in the Baltics and Finland, which ensures fast deliveries
  • Professional staff, innovative, solution-oriented team with extensive experience

Turn the fixed costs of your warehouse and logistics into variable costs!

More information.

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