GLS Info & help Start searching Info & help Courier DHL GLS Parcel terminal price list for private clients Parcel terminals Terms and conditions GLS Who to call or write when I need information? How can I track the parcel? How does international parcel delivery work? Why is stated that the phone number is missing, although I provided it to the sender? At what times do couriers deliver parcels? How to know when the courier comes? How can I get my parcel when I am not at home? Why has not the courier called yet, although the tracking function shows that they have tried to contact me? What to do if the tracking function shows me that the parcel delivery failed? What should I do upon discovering I have provided the sender incorrect contact information? What to do if I have received a GLS parcel that has been damaged? How does parcel return work with GLS?