We will restore the home courier collect on delivery service
Due to the easing of the established pandemia restrictions, we will resume the home courier collect on delivery service from 13 May 2020, which had been temporarily suspended until now.
Itella couriers are strongly advised to wear a mask and gloves when delivering packages. We also ask that the payment terminals be disinfected after each use and, if possible, we ask the recipient to use a contactless payment when paying for the package.
Due to the pandemia situation established by the Goverment of the Republic of Estonia, on 16 March 2020 we temporarily suspended the collect on delivery payment and personal identification at home. If possible, we directed shipments that required collect on delivery, personal identification to parcel machines. We returned the parcels that could not be sent to the parcel machines to the sender.
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