In order to identify the addressee of the parcel with an ID-card, it is necessary to know the client’s personal identification code, which must be included in the order when placing the order. In this case, only the person whose personal identification code is specified in the order can receive the parcel from the parcel terminal on the basis of an ID-card.

In case of verification of age, the age of the addressee is verified on the basis of an ID-card upon issue of the parcel. The parcel will be available for receipt between 10.00–22.00 to prevent alcoholic beverages from being issued to minors and outside legal hours.

Smartpost service charges:

0.30 € + VAT (20%) per parcel in addition to the parcel delivery cost.